Frequently Asked Questions
Have questions about insurance or how we work? We've compiled answers to the most common questions we hear from our clients.
Everything you need to know
Can't find what you're looking for? Don't hesitate to reach out to our team.
An independent insurance agency represents multiple insurance carriers rather than just one company. This means we can shop the market on your behalf to find the best coverage at the most competitive price. Unlike captive agents who can only offer products from a single company, we have access to dozens of top-rated carriers.
Because we represent multiple carriers, we can compare rates side-by-side to find you the best deal. We also identify available discounts, bundle options, and coverage optimizations that can significantly reduce your premiums without sacrificing protection.
We offer a comprehensive range of insurance products including auto, home, life, business, umbrella, and specialty coverage (boats, RVs, motorcycles, rental properties). If you need coverage for it, we can likely help.
You can file a claim directly with your insurance carrier or contact our office and we'll guide you through the process. We're here to advocate for you every step of the way and ensure your claim is handled promptly and fairly.
No! Our services are completely free to you. We are compensated by the insurance carriers we represent. There is no additional cost for using an independent agent — in fact, it often saves you money because we can shop multiple companies for the best rate.
We recommend reviewing your policies at least once a year or whenever you experience a major life change (buying a home, getting married, starting a business, etc.). We proactively reach out to our clients for annual reviews to ensure their coverage remains optimal.
We serve clients throughout Illinois and can also provide coverage in multiple states. Whether you're in the Chicagoland suburbs or elsewhere, we can help you find the right insurance solution.
In most cases, we can provide you with competitive quotes within 24 hours. For straightforward auto and home policies, we can often provide quotes in just minutes over the phone or through our online quote request form.
Still have questions?
Our team of licensed insurance professionals is ready to help. Reach out today and we'll get you the answers you need.
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